ZEISS Smart Services Dashboard

ZEISS Smart Services Dashboard


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Achieve optimal uptime with full transparency and real-time notifications with the ZEISS Smart Services Dashboard

Monitor the performance of your ZEISS metrology solutions in real time — wherever you are. The free Smart Services Dashboard provides a clear overview of the key KPIs you need for swift, effective management, including:

  • Overview status of all your measuring devices across locations, e.g. monitoring of temperature and collisions of a coordinate measuring machine
  • "Start/finish" status of ZEISS CALYPSO measurement plans
  • Information about the workload of your coordinate measuring machine
  • Transparent planning for your system's next maintenance and calibration
  • E-mail notification, as needed, when the condition of your CMM changes
  • Ticket creation for troubleshooting — directly via the ZEISS Smart Services Dashboard
FREE vs. PLUS Version

In addition for the ZEISS Smart Services Dashboard FREE, ZEISS offers a ZEISS Smart Services Dashboard PLUS. With the PLUS version, the machine data can not only be monitored in real-time, but also analyzed thanks to unlimited data display and additional functions.

ZEISS Smart Services Dashboard Plus Feature Highlights

Machine Park Analyses
  • This function provides a complete overview of your entire machine park in the form of collision and utilization information. You receive meaningful information about the utilization and measuring capability of individual machines, so that you can compare them with each other and be able to make appropriate adjustments and optimization measures.
Shift Analyses
  • Evaluate your data based on defined shift times. Data patterns and critical conditions become visible through precise filtering. Machine utilization, collisions as well as availability and productivity become transparent. This means that even shift specific sources of problems can be easily identified and quickly remedied.
No time limit
  • Users can view all data from the time of machine installation or dashboard activation - and can access this data over the entire life cycle of the measuring machine. Unlimited data recording and storage allows you to perform a variety of professional and customized analytics.
Data export
  • Would you like to perform further analyses and need the data from the ZEISS Smart Services Dashboard PLUS? Then you can simply export the data as a csv. file and perform further analyses with regard to utilization, collisions, measurement plans or temperatures.
For a complete overview and comparison of the functional scope of the ZEISS Smart Services Dashboard FREE compared to the PLUS version, simply click on the button.

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Minimum requirements for ZEISS Smart Services Dashboard


The Cloud Connector exclusively uses the AMQP protocol for communication with the Smart Services Cloud. All communication is encrypted using TLS. For use in different network topologies, the Cloud Connector utilizes a fallback mechanism with a maximum requirement of two open ports on the firewall: In a first step, the Cloud Connector tries to connect to the Smart Services Cloud via port 5671 by AMQP via TCP. If no connection can be made via this port, the Cloud Connector uses port 443 by AMQP via Secure WebSockets.

  • Cloud connection to the ZEISS Smart Services Cloud
  • CMM controller C99 N/S/L/L2
  • Controller firmware FW ≥ 25.00
  • Existing network connection via port 5671 or port 443 for
    • zeiss-imt-cmmiot-dps-prod.azure-devices-provisioning.net
    • zeiss-imt-cmmiot-iothub-prod.azure-devices.net
    • global.azure-devices-provisioning.net
  • Windows 10 OS Build ≥ 1607 (Anniversary Update) .NET Framework ≥ 4.7.2
  • CALYPSO ≥ 6.4.08 (2017)

The ZEISS Smart Services Dashboard is offered at no cost. To get started, fill out the form to request your activation:

After installing the ZEISS Smart Services Dashboard, you can request a quote to upgrade to Plus through the dashboard.

If your ZEISS machines are already connected and sending data to the cloud server and you want access to the Dashboard, follow the instructions from this page.

In the age of Industry 4.0, connectivity is key. Unlock the full potential of your ZEISS measuring solutions – and maximize their capability – with the new ZEISS Smart Services Dashboard. Register now to benefit from greater machine availability and higher productivity.

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ZEISS Smart Services — Transform machine data into uptime

Get a real-time overview of the status of all your CMMs
Monitor the temperature status of your CMMs – also across locations
Get notified when events like collisions happen and view the status remotely